Dashboard

The Dashboard is your command center for monitoring AI calling operations. Get a real-time overview of contacts, VoiceFlows, calls, and system performance.

​

Key Metrics

The Dashboard displays primary performance metrics at the top:

​

First-Time Setup

When you first log in, a Welcome Modal greets you with your free starter credits and a quick-start guide. After dismissing the welcome screen, an Onboarding Checklist card appears at the top of your dashboard. It tracks six setup steps:

• A progress bar shows your completion percentage
• Each step links directly to the relevant page
• Dismiss the checklist when you’re comfortable, or watch it celebrate when all steps are complete

​

Call Queue Status

If you have call queuing enabled on any VoiceFlow, a Queue Status card appears on your dashboard showing:

• Active Calls — Number of calls currently in progress
• Queue Length — Number of callers waiting
• Caller List — Each queued caller with their phone number, VoiceFlow name, wait time, and queue position

The card auto-refreshes every 5 seconds. A pulsing green indicator shows when the queue is active.

​

Recent Call Activity

View your most recent calls with AI-enhanced insights:

• Contact Name — Who was called
• Duration — Call length
• Outcome — Result (Successful, No Answer, Not Interested, etc.)
• Sentiment — AI-analyzed mood (Positive, Neutral, Negative)
• Summary — AI-generated call summary
• VoiceFlow — Which VoiceFlow initiated the call

​

Quick Navigation

The sidebar organizes all features into six sections:

​

Understanding Call Outcomes

​

Understanding Sentiment

AI analyzes each call to determine customer sentiment:

​

Next Steps