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Documentation Index

Fetch the complete documentation index at: https://docs.eolasflow.ai/llms.txt

Use this file to discover all available pages before exploring further.

Get Started with EolasFlow

This guide walks you through creating your first AI-powered VoiceFlow. By the end, you’ll have an assistant ready to handle calls.
Prerequisites: You need an EolasFlow account. Sign up here if you haven’t already.

Step 1: Verify Your Phone Number

Before making outbound calls, verify your personal phone number for security.
1

Go to Profile

Click your avatar in the top right corner to open your profile.
2

Enter Your Phone Number

In the Security & Verification section, enter your mobile phone number.
3

Enter Verification Code

You’ll receive an SMS with a 6-digit code. Enter it to complete verification.

Step 2: Get a Phone Line

You need a phone line that your AI assistant will use for calls.
1

Go to Phone Lines

Navigate to Phone Lines in the Organization section of the sidebar.
2

Browse Available Numbers

Click Browse & Buy to see available numbers. Select your country and search by area code.
3

Purchase a Number

Click Buy on the number you want. It’s available immediately.
Start with a local number in your target market for better answer rates.

Step 3: Create an AI Assistant

Assistants are the voice personas that handle your calls.
1

Go to Assistants

Navigate to Assistants in the Team section and click New Agent.
2

Choose Agent Type

Select Voice for phone calls. Give your assistant a name like “Sales Assistant”.
3

Choose Your AI Pipeline

Select a pipeline based on your latency and quality needs:
  • OpenAI Realtime — Fastest (~200-400ms), built-in voice
  • Gemini Live — Google’s native audio (~300-500ms)
  • Custom — Mix and match: Deepgram STT + any LLM + any TTS (~750-1300ms)
4

Configure Voice & Personality

Choose a voice, write your assistant’s system prompt, greeting, and objectives.
5

Save Your Assistant

Click Create Agent to save. Your assistant is ready to use.

Step 4: Import Contacts

Add the people you want your AI to call.
1

Go to Directory

Navigate to Directory in the Workspace section.
2

Add Contacts

Either:
  • Click Add Contact to add individuals manually
  • Click Import CSV to bulk import from a spreadsheet
3

Verify Contact Data

Ensure each contact has at least a name and phone number with country code.

Step 5: Create a VoiceFlow

VoiceFlows define how your AI handles calls — bringing together your assistant and phone line.
1

Go to VoiceFlows

Navigate to VoiceFlows in the Build section and click New.
2

Configure VoiceFlow

  • Name: Give your VoiceFlow a descriptive name
  • Type: Choose Sales, Support, Marketing, or Research
  • Direction: Select Outbound or Inbound
  • Assistant: Select the AI assistant you created
  • Phone Line: Select your purchased number
3

Save and Activate

Save your VoiceFlow and toggle it to Live to activate.

Step 6: Make a Test Call

Before going live, test with yourself using the Softphone.
1

Go to Softphone

Navigate to Dashboard → Softphone.
2

Enable AI Mode

Toggle on AI Mode at the top.
3

Select Your VoiceFlow

Choose your VoiceFlow and enter your own phone number.
4

Start the Call

Click the call button. Monitor the live transcript as the AI speaks.
5

Review

After the call, go to Conversations to review the recording, transcript, and AI analysis.

You’re Ready

Your AI assistant is now ready to handle calls. Here’s what to explore next:

VoiceFlow Settings

Configure webhooks, MCP tools, and analytics

Fine-Tune Assistants

Adjust AI pipeline, voice, and personality

Review Conversations

Analyze call outcomes and transcripts

Launch Outreach

Execute outbound calling campaigns
Need help? Contact us at support@eolasflow.ai